How it works
After completing the registration forms and agreeing the contact plan, Brick Family Connect will welcome you to our brick based contact setting in a central location in Paignton, Torbay.
You can put on a hard hat and Hi-Vis jacket (*optionally!) and start building with your child/children.
We have a range of brick based toys for all ages including Lego, Duplo, Mega Blocks and Duplo Primo (baby Duplo). You can also enjoy a range of Lego/Duplo books, games and colouring materials.
Our contact centre does not have a separate reception so contact handovers are completed at the door.
Who supervises the contact?
All our contact supervisors are highly experienced professionals and hold qualifications to a minimum of Level 3 in either Social Work, Teaching or Health and Social Care. All have considerable experience of working in health, education or social care.
NACCC Accredited
Brick Family Connect is proud to be accredited by the National Association of Child Contact Centres (NACCC), the only UK charity dedicated to promoting safe, child-focused contact. This accreditation means that our centre meets rigorous national standards for safety, safeguarding, and quality of care. For families visiting us, it offers peace of mind—knowing that your time together is supported by trained professionals in a secure, welcoming environment designed with your child’s wellbeing at heart.
NACCC Guidance Videos
These NACCC videos offer practical tips to help parents prepare for contact visits and support their children’s wellbeing—making the process clearer and more positive.
What Children Want
Children talking about post separation desires
Children’s Voices
Children’s experiences following parental separation
Visiting A Child Contact Centre
Going to a Child Contact Centre as a child
Mum & Dad Glue
A little boy tries to find a pot of parent glue
Prices
Supervised Contact
— 1 HOUR
Supervised Contact happens in our centre with a trained professional present to ensure safety and support. It provides a calm, child-friendly space for families to spend time together while meeting safeguarding requirements.
£60
Supervised Community Contact
— 1 HOUR
Supervised Community Contact covers visits that take place in a public setting, with a trained supervisor present to ensure safety and support – different from standard supervised contact, which happens within the centre
£60
Supervised Contact (2 supervisors)
— 1 HOUR
Supervised contact with 2 supervisors present throughout. This can be to facilitate:
- Higher safeguarding needs
- Additional support for the child or parent(s)
£90
Additional Reports
— PER REQUEST
If you require a report for court you will be charged for compiling any reports needed
Duplicate reports will cost only £3
£30
Court Attendance
— 1 HOUR
If a member of the brick family connect team are required to attend to give evidence, it is charged at £60ph with additional mileage from the Brick Family Connect Office to the court and back
£60
Milage
— PER MILE
Milage from the Brick Family Connect office to any location which we are required to attend
£0.46p
Referral Fee
Prior to using the Brick Family Connect contact centre a member of the team will process your referral and both parents will have a separate meeting/telephone call to assess suitability and develop contact plans.
£50
Family Plan Building
Family Plan Building meetings empower families to collaboratively create practical, child-focused plans for safe and positive contact, supported by an independent coordinator in a respectful and supportive environment.
£ Contact Us